One (1) month or three (3) month premium members may cancel their subscription at anytime during the initial thirty (30) day period following registration and receive a one hundred percent (100%) refund of their respective membership price. No refunds will be issued after the first thirty (30) days of Service. Directive 2011/83/EU provides you the right to cancel your purchase within (fourteen) 14 days for any reason. The 14 day “cooling off” period begins from the date you receive the digital product. If you choose to cancel your order you must provide us with notice in writing prior to the expiration of the 14 working day “cooling off” period. You will receive a refund no later than 14 days after we have received the notice.